Enterprises had long been struggling to manage the productivity of their mobile workforce. Now with Microsoft Dynamics 365 for Field Service, enterprises can easily manage their large mobile workforce and ensure delivery of products and services directly at customer locations. This complete field service management application entails workflow automation, scheduling algorithms, and mobility to optimize the productivity of their mobile workforce, while they fix issues at customer locations.
We at Cambay Consulting, organize your field service management with optimized scheduling options using Dynamics 365 for Field Service. We pack in more appointments into the day for you. We manage your service contract management and inventory management that helps you forecast accurately.
Increase efficiencies, profits and customer satisfaction with Dynamics 365 for Field Service
Discover how Dynamics 365 for Field Service helps you transform your manage your mobile workforce at customers’ locations more efficiently while maximizing your profits and customer satisfaction levels.
Dynamics 365 Field Service Capabilities
Proactive service delivery
Using IoT sensors, this application remotely detects and resolves problems proactively, thereby preventing service calls. It helps your business transition from a scheduled service model to a predictive maintenance model with the help of IoT data.
It gives you a 360-degree view of your customers’ needs and helps you gain tremendous customer insights by leveraging field service calls to send automated personalized surveys. It uses AI-based suggestions for IoT alert actions and improving proactive service.